We hope you have enjoyed our services. After their commitment period expires most customers freeze their membership and it is ready for them whenever they want to start back again…you don't have to fool with the paperwork to sign up again. If you want to end your membership, just cancel at the store you signed up with within 15 days before the next draft date. When you do that you will receive a cancellation receipt for your records.
Can I cancel by phone or e-mail?
All cancellations need to be done in person so that we can provide you a printed receipt as proof that you have cancelled your membership.
Can I put my membership on hold?
All Club Hollywood Tans Memberships come with a convenient Stay & Save option. Once your monthly agreement has been met, simply visit the location where you signed up to freeze your Club Hollywood Tans Membersship! Most clients put hold on their membership at some point; it's just $5 per month. If you choose to freeze your account you will have no enrollment due at rejoin and the $5 payments will be credited back to your Club Hollywood Tans Bonus Buck account (up to 6 months per calender year can be credited)!
How do I change my billing information on file with my membership?
Changing your billing information on file with your Club Hollywood Tans Membership is easy- simply go to your sign-up location and the staff will be more than happy to update your information for you!